Q: I am a homeowner. Does this new law mean that I can’t install or service locks on my own house?

A: NO. Property owners and their employees (not independent contractors!) may still provide locksmith services on their own property, even if they are not the occupants. There is also an exemption for “good Samaritans” offering assistance without pay or other consideration.

Q: I know someone who is providing locksmith services without a license. What should I do?

A: You should tell the person about the law and pass along our contact information so that they can apply for a license. You should also report that person’s name and contact information to the Board. We will begin with a warning letter advising them to obtain a license or cease providing locksmith services.

Q: I have spoken to an unlicensed locksmith multiple times. He, or she, refuses to obtain a valid license. I have also reported this to the NC Locksmith Licensing Board. What should I do now?

A: At this point you should contact local law enforcement. After October 2013, providing locksmith services without a license is a potential Class I Misdemeanor. Any subsequent arrests for providing locksmith services without a license may be charged as a Class I Felony. If you have knowledge of locksmith who are ignoring Chapter 74F in your area, you should contact your local District Attorney and local law enforcement.

Q: I suspect someone is doing scam locksmith activity without a license. What should I do?

A: You should report this activity to law enforcement. After October 2013, providing locksmith services without a license is a potential Class I Misdemeanor. Any subsequent arrests for providing locksmith services without a license may be charged as a Class I Felony. If you have knowledge of locksmith scams in your area, you should contact your local District Attorney and local law enforcement.

Q: I have a complaint to provide about locksmith services that were provided to me. I believe that the work was shoddy or the business practices of the locksmith were unfair. What should I do?

A: Send a letter to the Board, along with a copy of your invoice. If you have their license number, that would also be helpful. Please provide as much detail as possible; time and date of work, type of work performed, quoted and billed price, physical description of locksmith, etc. Providing the Board with only the phone number of the company you called is not sufficient. The Board will attempt to get the other side of the story and either arbitrate a fair solution or initiate disciplinary action.

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NC Locksmith Licensure FAQs


The answers that follow represent the NC Locksmith Licensing Board’s interpretation of G.S. 74F and reflects the current policies and practices as of 02/15/05.